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How We Protect Your Privacy

When you open an account with god55mm, your personal information—from login details to payment records—stays secure with us.

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god55mm How We Protect Your Privacy
REACH OUR TEAM

Contact Us About Your Privacy

Email Support Send privacy questions to our data team at [email protected]. We respond within 24 hours on weekdays and aim to help within 48 hours overall.
Account Settings View or update your personal information anytime in your account dashboard under 'Profile & Privacy'. Changes take effect immediately.
Data Requests To request a copy of all your data, delete your account, or exercise your rights, use the 'Privacy Requests' form in your account or email us directly.
HOW WE KEEP YOU SAFE

Data Handling & Account Security

Encryption in Transit

All payment and login information travels through encrypted connections.

Cookies & Tracking

We use cookies to remember you between sessions and to detect suspicious login attempts.

Data Retention

We keep your account data for as long as you play with us.

Third-Party Access

We share data only with payment processors (Touch 'n Go, GrabPay, Boost, FPX providers) and tax authorities when required by…

Account Security

Your password is never stored in plain text. We use two-factor authentication if you enable it, and we monitor for…

Your Privacy Rights

You can request a copy of your data, correct inaccurate information, or ask us to delete your account.

Privacy Questions Answered

Your account and game history stay in our system if you just pause. If you close your account, your personal details (name, email, phone) are deleted after 90 days, but transaction records stay for two years to meet financial reporting rules.

We keep records of your Touch 'n Go, GrabPay, Boost dan FPX deposits and withdrawals for two years from the transaction date for financial compliance. After that, they're permanently removed from our system.

Yes. Go to your account settings, select 'Privacy Requests', choose 'Download my data', and we'll email you a file within 3 business days. It includes your profile, transaction history, and game activity.

No. We never sell, rent, or lease your personal data. We share payment details only with payment providers (Touch 'n Go, GrabPay, Boost, FPX) to process your transactions, and with authorities when the law requires it.

Cookies remember your login so you don't have to enter your password every time. They also help us spot unusual account activity and improve the lobby layout based on how you browse. You can turn off cookies in your browser settings.

Change your password immediately and email [email protected] with the details. We'll review your account for suspicious activity, reset your login history, and guide you through securing it again.

Yes. The god55mm mobile app uses the same encryption as the website. Your login and payment data are protected whether you play on your phone, tablet, or computer.